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We have not had time to research whether this is an IE problem, or a setting / plugin within Internet Explorer that is causing this issue.
Some users will need to get a fresh / non-cached version of the page, so you may need to hold down the shift key while clicking reload / refresh page (most browsers will work with shift + F5) get the message “could not connect / server sent no data” and not be on a ban list or a blocked ISP or country list.
There are a few times a year when our chat server goes offline, and no one can connect.
If the main chat system is working fine for everyone else, yet you still can not connect, the most common problems and their respective solutions are posted below: Did you try to login and get just the blue screen, or a message that said “Disconnected” or “connect failed” or something like that?
If so, there are many possible causes, especially with our new security layers, it’s no big deal, just get back to the chat room screen, and refresh / reload the page.
Usually when this happens other people will post comments below here asking if it’s a global issue.
You can see by the times and dates of comments below the times when our chat server was giving this message to everyone (unless you are the first to notice and comment on that particular day); although it does not happen very often, it has happened a few times over the years.
Many users will likely migrate over to our “New Chat, or Peeps Cams Chat” during a service interruption with our main / OC (original chat rooms).We have blocked huge ranges of ISPs and networks from accessing the chat system, so if you are using to access the internet and get that fail message, we have blocked most of – and many other large blocks of Internet Addresses from several Internet Service Providers that we have had problems with.