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10-Jun-2015 16:52

Yup, no need to download an external software, ask for your customer’s user name, schedule a meeting… Like most products, it can be really useful to some and a total waste of time to others.

You can give Customer Icare live video chat a try for free and install a chat window on your website in few minutes. We’ve wrote a really detailed article to help you decide if video chat support is the right tool for your company.

You don’t have money or time to invest in building your own live video chat support system. We want to make the technology accessible to help smaller businesses compete with the biggest actors.

We know how important personal customer support can be for small companies.

It’s been so important for us to have access to a tool allowing us to reach out to oversea customers for free!

The thing is, Skype is convenient for longer meetings scheduled in advance but it’s not the most instant or practical way to communicate with customers. We built an easy to implement live chat window with added video and audio capabilities, so your customers can initiate a video chat right on your website! If you want more details about the setup process, check out our step by step tutorial on how to add the Customer Icare video chat window to your website We know video chat support isn’t right for everyone.

Huge actors in the online business are already putting video chat support to the test.

One of the best example is Amazon and its May Day button for Kindle.

You’ve probably used video chat to talk to clients or colleagues before.I can’t tell you how many Skype meetings I’ve set with people from all around the world.

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