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Approximately 3,300 employees at the seven impacted facilities will be affected, and we will begin hiring immediately at the remaining 17 call centers to fill as many as 1,400 positions.
However, T-Mobile offering relocation help as the 17 remaining call centers will attempt to fill close to 1400 positions, leaving 1900 net employees out of work.
On a personal note I’m terribly sorry to hear this news and it’s heartbreaking to know that so many good people are now looking at an uncertain future. Dear colleagues, I have difficult news to share today: we are consolidating our call center operations and closing seven of our 24 facilities.
) announces they are closing down 7 of their 24 call centers.
In a move that is likely to shore up finances the company will need to boost operations, close to 3300 employees will be out of work.
This decision was not easily reached, but it is a necessary measure.
The reality is our cost structure must be better optimized to match our customer base and call volumes.